SAP

SAP Implementation Services

• Assessment studies
• Functionality mapping with standard SAP
• Modifications and enhancements to existing SAP functionality
• Developing new ABAPs to meet new and changing business requirements

Managed Application Services

• A Level 1 to Level 3 based 24 x 7 Maintenance and Support
• Complete Ownership from First Call received to Call Closure
• Covers Application Support and Infrastructure Support

Post-SAP Implementation Services

• Enhancements to existing functionality
• ABAP support and modifications
• Production support and second level support
• Master data maintenance upload/download
• ABAP performance tuning services
• BASIS/System admin support services.

Extension/Integration Services

• Web interfaces to legacy applications
• SAP-to-SAP and -non-SAP integration
• SAP-to-SAP and -non-SAP using appropriate technologies
• SAP mobile data entry using bar code scanners, RF Terminals, palm tops and handheld devices with DCOM/BAPI and SAP console technologies

Data Warehousing and Business Intelligence

• Supply Chain Management implementation and rollout
• Customer Relationship Management implementation
• Supplier Relationship Management.

Upgrade and Consolidation Services

Delta has wide experience consolidating multiple SAP instances and upgrading clients to latest versions i.e (Enterprise version). These services include:

• Upgrade planning and consolidation assessment
• Technical assistance for upgrading from version 4.6 to enterprise
• Instance consolidation
• Code conversion and data migration
• Data archival
• Testing and V&V
• Technical and Functional training for end users
• Documentation.

SAP Remote Upgrade Services

• Planning and scoping upgrades
• Project management
• Release evaluation
• Technical execution
• Configuration/development tracking
• Functional
• Security
• Validation
• Testing
• Issues tracking
• Change management
• End user training

SAP Portal Services

• Assessment and implementation of SAP Enterprise Portal
• Integration of SAP with third party portal solutions
• Web-based development of custom workflows and process scenarios within portal
• Development in BSP/PDK/Iviews and Business Packages.

RICEF&W Support Functions:

• Review functional specifications for all RICEFW objects
• Assist process teams with technical design questions and assist in identification of solutions
• Coordinate technical design sessions with the functional teams and resolution of design issues
• Working with systems owners to understand the systems integration capabilities, and understand the format and data for interfaces
• Develop test data and review scripts for technical unit tests for all RICEFW objects
• Assist in legacy issues resolutions
• Identify legacy development requirements
• Write functional specifications for legacy systems developments objects
• Coordinate development of RICEFW objects and development activities
• Support Functional Unit testing
• Coordinate & Communicate with the clients development / support team
• Update and maintain RICEFW scorecard
• Coordinate with Clients systems team to write technical specifications
• Coordinate with client’s systems team to find systems owners and solve technical issues and dependencies
• Coordinate with the functional teams and support them in conducting integration tests
• Perform Defect Analysis for RICEFW defects
• Log defects and work with the development team for defect resolution
• Support all cutover activities
• Preparation for all activities related to go-live
• Support post production activities
• Assist and facilitate execution of integration tests and cutover activities in the legacy systems Build
• Support Functional Unit testing

RICEF&W Testing Services:

• Coordinate with the functional teams and support them in conducting integration tests.
• Perform Defect Analysis for RICEFW defects
• Log defects and work with the development team for defect resolution
• Support all cutover activities
• Preparation for all activities related to go-live
• Support post production activities
• Assist and facilitate execution of integration tests and cutover activities in the legacy systems

System Performance Optimization Services

• Services are designed to enhance system performance by taking the holistic view of coordinating and analyzing system parameters, applications, database, developments and application interfaces. It is a broad-based approach covering multiple dimensions of system lifecycle management. Our service focuses on benchmarking, sizing, analyzing, measuring and controlling areas of database administration, application management and development support.

SAP Testing Services

We offer a broad range of testing services to suit the technical and business requirements of enterprises. We have developed testing strategies including:

• Test Strategy and Management: Define overall direction for testing in an organization or Programme , benchmark existing testing, and plan improvements.
• Risk Based Testing: To identify and assess the software's technical risks so that the optimal testing scope can be determined and planned. The objective is to balance risk avoidance against the time, effort, and cost of testing.
• Application Testing: Unit, Integration, and User Acceptance Testing.
• Performance Testing: Compliance of a component or application with pre-defined performance criteria (e.g. Load, Volume, Stress, Scalability).
• Regression Testing: Selective retesting to detect faults introduced during amendment of a system.
• Test Driven Development: Test Driven Development significantly reduces testing and debugging time by rigorous implementation of high quality, automated acceptance, and unit tests.
• Remote Testing: Offsite facility providing scalable, independent testing environment.
• Outsourced Testing: Datamatics/client blended offshore/onsite testing solution, with a key focus on continuous improvement, underpinned by SLAs.